Terms & Conditions — Froggybet Casino

1. Acceptance of Terms

By registering an account and using the Froggybet Casino platform, you confirm that you are 18 years of age or older, located in the United Kingdom, and that you have read, understood, and agree to be bound by these Terms & Conditions. These terms govern your use of our website and all services we provide. We reserve the right to update these terms at any time. Continued use of the platform after changes constitutes acceptance of the revised terms.

2. Account Registration & Eligibility

To register an account you must: (a) be at least 18 years old; (b) be a resident of a jurisdiction where online gambling is lawful; (c) not be registered on GAMSTOP or subject to any other gambling self-exclusion scheme; (d) not be an employee, director, or close relative of an employee of our company. You may only hold one account per household or IP address. Duplicate accounts will be closed and any funds returned.

We use age verification technology and reserve the right to request identity documents at any time. Withdrawals require completed KYC verification including valid photo ID and proof of address dated within three months.

3. Deposits & Withdrawals

Minimum deposit is £10. We do not charge deposit fees. Withdrawals are processed within 24 hours of submission. E-wallet withdrawals (PayPal, Skrill) typically arrive same-day. Card withdrawals take 1–3 business days. Bank transfers take 3–5 business days. Minimum withdrawal is £20. Withdrawals must be made to the same payment method used for the corresponding deposit where possible.

We reserve the right to request additional verification before processing large withdrawals. This is for fraud prevention and UKGC compliance purposes.

4. Bonus Terms

All bonuses are subject to wagering requirements as specified at the time of the offer. Maximum stake while a bonus is active is £5 per spin. Bonuses are valid for 7 days from the date credited. Slots contribute 100% toward wagering. Live casino and table games contribute at reduced rates as specified per promotion. Misuse of bonuses — including using multiple accounts, abuse of promotional terms, or coordinated play — will result in bonus cancellation and may result in account suspension.

We reserve the right to cancel any bonus at our discretion if we believe it has been claimed fraudulently. You may opt out of any bonus by contacting support before completing wagering.

5. Responsible Gambling

We are committed to responsible gambling. All players have access to deposit limits, loss limits, session time limits, reality checks, cooling-off periods, and self-exclusion. GAMSTOP self-exclusion is fully honoured. Players who self-exclude will not receive marketing materials and their account will be closed immediately. For support, contact GamCare, BeGambleAware, or GAMSTOP.

6. Governing Law & Disputes

These terms are governed by UK law. We are licensed and regulated by the UK Gambling Commission. Disputes should first be raised with our support team. Unresolved complaints may be escalated to our Alternative Dispute Resolution (ADR) provider. If you believe we have breached UKGC regulations, you may also report this directly to the UK Gambling Commission.

7. Contact

For questions about these terms, contact us via live chat on the site or by email at [email protected]. We respond to all email enquiries within 24 business hours.